Exhibitors - a mixture depending on the individual exhibitor

Ticket desks (including RPGs) - card only

AireShoppe (Merch) - card only

Tabletop Sale - mostly cash, although some vendors may accept other payments such as card, bank transfer or PayPal transfer

Library Deposits - cash only

Tickets and any merch or events prepaid are fully refundable. If we cancel the event we will automatically refund any monies paid. Please bear with us as we work through the refunds, it’s a manual process so may take some time. If the event is going ahead, but you want a refund, please just contact us before we open the doors and we’ll refund your order, no reason needed. We would recommend that any transport or accommodation is booked on refundable terms.

Yes, you are able to get a full refund on any pre-ordered tickets, merch or events, without needing to give a reason, you just need to make sure you email us before 2pm on Thursday 15th August 2024.

No! AireCon events are friendly, welcoming and inclusive and there’s loads of ways to meet others and play games. Have a look on the Play page for ways to find games. The participation events we hold are also a great way of meeting others. Have a look at the Events page for more information.

No! We have plenty of things occurring to help people have a great ACNW. You can pre-arrange games on the G.A.M.E system or use the Quiet Gaming area in the Exchange Room 9 to make things easier.

Yes, the convention is fully accessible. More information is available on the Accessibility page.

You just need to reserve your spot through the Ticket Shop.

Whilst ACNW is a chilled out and relaxed convention, it can still get pretty bustling at peak times. If you’re looking for quieter spaces, there is a dedicated quiet gaming area in Exchange Room 9 which will be sign posted.

The AireCrew are easy to identify as on-duty members will be wearing bright yellow t-shirts with the AireCon logo on front and back, they will say AireCrew on the front, they’ll also have yellow lanyards and yellow passes. The AireCon organising team will be wearing black shirts or t-shirts with the AireCon logo on the front.

The main entrance for AireCon is through the Exchange Foyer on Windmill Street, a little further along the road from the main MCCC entrance. Look out for the signage and flags.

Yes, it is listed along with our other policies on the Policies page.

We are unable to reserve tables, but there’s always plenty of space for everyone. If you need a larger table for the game you’d like to play, please use one of the large round tables.

Yes, public WiFi is available without the need to register, just connect to Venue WiFi and follow the steps on screen.

We don’t currently have charging facilities, so would recommend bringing a charging pack if you intend on using your device a lot.